City Hall
30 Church Street
Rochester, NY 14614

• General Information:
  716-428-7000
  TDD: 716-232-3260

Mayor's Office

• Mayor
  716-428-7045
• Deputy Mayor's Office
  716-428-6273
• Chief Of Staff
  716-428-7163
• Special Council-Violence
  716-428-7186
• Mayor's Service Office
  716-428-7065
• City Council
  716-428-7538
• City Council Meetings
  716-428-7538

City Clerk

• Licenses
  716-428-7048
• Marriage Or Dog Licenses
  716-428-7129
• Audit And Review Division
  716-428-7245
• Budget Bureau
  716-428-7150
• Communications Bureau
  716-428-7135

Community Development Department

• Commissioner's Office
  716-428-6550
• Building & Zoning Information
  716-428-7043
• Permit & Certificate Of Occupancy Applications
  716-428-6526
• Development Assistance
  716-428-7447
• Plan Review
  716-428-6905
• Construction Inspections
  716-428-6578
• Plumbing Inspections
  716-428-6576
• Zoning Board Of Appeals
  716-428-7051
• Planning Commission
  716-428-6988
• Preservation Board
  716-428-7063
• Housing And Project Development/
  Real Estate/Housing Division
  
  • Auction Information
    716-428-6951
  • Relocation
    716-428-7449
  • Sales And Leases
    716-428-6951
• Technical Services Information
  716-428-6890
• Rehab Rochester Grants & Loans
  716-428-6827
• Demolition
  716-428-6590
• Manager's Office
  716-428-6903
• Property Conservation Bureau
  
  • Property Inspection:
    • East Side
      716-428-6620
    • West
      716-428-6660
  • Junk Car Removal
    716-428-6520
  • Vacant Building
    716-428-6590
• Enforcement & Records/Management Division
  
  • Property Complaints/Vacant Buildings
    716-428-6520
  • Enforcement
    716-428-6532
• Planning Bureau
  716-428-6824
  
  • Community Planning
    716-428-6885
  • Data Services
    716-428-6518
  • Comprehensive Planning
    716-428-6924

Economic Development Department

• Commissioner's Office
  716-428-6808
• Cultural Center Commission
  716-428-6780
• Downtown Development
  716-428-6932
• Industrial & Commercial Assistance
  716-428-6965
• Municipal Parking Division
  716-428-6925
• Neighborhood Commercial Development
  716-428-7583
• Parking Garages
  
  • Court Street Garage
    194 Court Street
    Rochester NY 14604
    716-546-5120
  • Crossroads Garage
    69 Andrews Street
    Rochester NY 14614
    716-325-5145
  • High Falls Garage
    240 State Street
    Rochester NY 14604
    716-454-4490
  • East End Garage
    475 Main Street
    Rochester NY 14604
    716-325-7860
  • Midtown Garage
    300 Midtown Tower
    Rochester NY 14604
    716-454-2070
  • Mortimer St Garage
    83 Mortimer Street
    Rochester NY 14604
    716-262-3539
  • Sister Cities Garage
    28 North Fitzhugh Street
    Rochester NY 14604
    716-423-9837
  • South Avenue Garage
    39 Stone Street
    Rochester NY 14604
    716-325-5311
  • Washington Square Garage
    111 Woodbury Boulevard
    Rochester NY 14604
    716-423-9837
• Urban Renewal Land Sales & Leases
  716-428-6951
• Rochester Economic Development Corp (REDCO)
  716-428-6966

Emergency Communications Office
321 West Main Street
Rochester NY 14608
716-528-2200

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Employee Relations Bureau

• Director's Office
  716-428-7117
• Civil Service Executive Secretary
  716-428-7249
• Affirmative Action
  716-428-7134
• Employment Information
  716-428-7115
• Employee Benefits
  716-428-7257
• Employee Records & Verification
  716-428-7243
• Employee Safety Office
  716-428-6916
• Labor Relations
  716-428-7031

Environmental Services Department

• 24 Hour Service Information
  716-428-5990
• Commissioner's Office
  716-428-6855
• Architecture & Engineering
  
  • City Engineer
    716-428-6828
  • Construction
    716-428-6837
  • Maps & Surveys
    716-428-6873
  • Sidewalks
    716-428-6842
  • Street Design
    716-428-6860
  • Street Lighting
    716-428-6841
  • Permits - Streets & Utilities
    716-428-6848
• Equipment Services
  945 Mt Read Boulevard
  Rochester NY 14606
  716-428-7550
• Municipal Facilities
  414 Andrews Street
  Rochester NY 14606
  716-428-7100
• Architecture
  716-428-6845
• Operations
  945 Mt Read Boulevard
  Rochester NY 14606
  716-428-6881
  
  • Refuse Collection
    716-428-5990
  • Dead Animal Removal
    716-428-5990
  • Recycling
    716-428-5990
  • Fall Leaf Collection
    716-428-5990
  • Street Sweeping
    716-428-5990
  • Graffiti Removal
    716-428-5990
  • Street Maintenance
    716-428-5990
  • Snow & Ice Control
    716-428-5990
  • Vacant Lot Maintenance
    716-428-5990
  • Pothole Repair
    716-428-5990
• Building Services
  414 Andrews Street
  Rochester NY 14606
  716-428-7100
• Commercial Refuse Sales
  210 Colfax Street
  Rochester NY 14606
  716-428-6838
• Water/Lighting
  10 Felix Street
  Rochester NY 14608
  
  • Director of Water
    716-428-7508
  • Emergency Service/Repairs
    716-428-5990
  • Customer Service & Water Billing Inquiries
    716-428-5990
  • Plumbing/Contractor Inquiries
    716-428-7500
  • Street Lighting Administration
    400 Dewey Avenue
    Rochester NY 14608
    716-428-6841
  • Water Filtration Plant & Water Quality Problems
    7412 Rix Hill Road
    Hemlock NY 14466
    716-367-3160
  • Hemlock Operations Center
    7412 Rix Hill Road
    Hemlock NY 14466
    716-367-9410
  • Water Service Inquiries
    716-428-7500
  • Engineering Office
    716-428-7568
  • Rush Reservoir
    1707 Rush Henrietta Town Line Road
    Rochester NY 14543
    716-334-4594

Finance Department

• Director Of Finance
  716-428-7151
• Contract Compliance
  716-428-7398
• Accounting
  716-428-7139
• Accounts Payable
  716-428-6605
• Assessment Information
  716-428-7221
  
  • Exemptions
    716-428-6994
  • City Assessor
    716-428-7222
• Data Processing Civic Center
  716-428-7026
• Parking/Municipal Code Violations
  82 South Avenue
  Rochester NY 14604
  
  • Parking Tickets
    716-428-7482
  • Dog Control Notices
    716-428-7482
  • Hearing Schedules
    716-428-7188
  • Judgement Notices
    716-428-7483
  • Scofflaw Notices
    716-428-7482
  • Purchasing Information
    716-428-7041
  • Purchasing Agent
    716-428-7146
  • City Treasurer
    716-428-6705
  • City Property Tax Information
    716-428-6940
  • Water Bills Accounting
    10 Felix Street
    Rochester NY 14608
    716-428-6460

Fire Department

• Emergency Only
  911
• ARSON HOTLINE
  716-232-2828
• Information/Codes
  
  • 8 AM - 5 PM Mon - Fri
    716-428-6739
  • After 5 PM & Weekends
    716-528-2222
• Administration Public Safety Building
  
  • Fire Chief
    716-428-6739
  • Fire Marshall/Fire Safety
    716-428-7037
  • Fire Academy
    1190 Scottsville Road
    Rochester NY 14623
    716-428-6503
  • Recruitment
    716-428-6725
  • Community Relations/Education Unit
    716-428-6326

Law Department City Hall

• Receptionist
  716-428-6990
• Claims
  716-428-6943
• Collections & Foreclosures
  716-428-6949

Parks Recreation & Human Services

• Commissioner's Office
  716-428-6749
• Communications
  716-428-6900
• Special Events
  716-428-6690
• Event Information
  716-428-6697
• Special Event Permits
  716-428-6690
• Client Services
  716-258-8840
• Bureau of Human Services
  716-428-6896
• Parks Administration
  400 Dewey Avenue
  Rochester NY 14613
  716-428-6770
• Special Services Forestry
  300 Colfax Street
  Rochester NY 14606
  716-428-7581
• Public Market
  280 North Union Street
  Rochester NY 14605
  716-428-6907
• Mt Hope Cemetery
  1133 Mt Hope Avenue
  Rochester NY 14620
  716-473-2755
• Mt Hope Tour Info
  791 Mt Hope Avenue
  Rochester NY 14620
  716-461-3494
• Riverside Cemetery
  2650 Lake Avenue
  Rochester Ny 14612
  716-254-7039
• Blue Cross Arena
  
  • Administrative Offices
    1 Memorial Square
    Rochester NY 14614
    716-546-2030
  • Event Information Line
    716-777-3050
• Recreation Administration
  460 Dewey Avenue
  Rochester NY 14613
  716-428-6755
• Program Info Tape
  716-428-6767
• Facility & Fields Permits
  716-428-6755
• Adult Softball Program Cobbs Hill
  716-271-2650
• Recreation Centers:
  
  • Adams St Center
    85 Adams Street
    Rochester NY 14608
    716-428-7266
  • Avenue D Center
    200 Avenue D
    Rochester NY 14614
    716-266-2850
  • Campbell Center
    524 Campbell Street
    Rochester NY 14611
    716-235-3235
  • Carter Center
    500 Carter Street
    Rochester NY 14621
    716-266-2790
  • Charlotte H S Center
    4115 Lake Avenue
    Rochester NY 14612
    716-865-2041
  • Clinton Baden Community Center
    485 North Clinton Avenue
    Rochester NY 14605
    716-325-4910
  • Cobbs Hill Center
    100 North Drive
    Rochester NY 14607
    716-428-6909
  • Danforth Community Center
    200 West Avenue
    Rochester NY 14611
    716-428-6746
  • East H S Center
    1301 East Main
    Rochester NY 14609
    716-428-6330
  • Edgerton Center
    41 Backus Street
    Rochester NY 14608
    716-428-6769
  • Flint Street Center
    271 Flint Street
    Rochester NY 14611
    716-428-7001
  • Frost Avenue Center
    514 Frost Avenue
    Rochester NY 14608
    716-328-1438
  • Gardiner Center
    75 Grover Street
    Rochester NY 14611
    716-328-5283
  • Genesee Valley Couples Recreation Center & Skating
    131 Elmwood Avenue
    Rochester NY 14611
    716-235-6684
  • Rink & Pool
    131 Elmwood Avenue
    Rochester NY 14611
    716-235-3290
  • Canoe Livery
    131 Elmwood Avenue
    Rochester NY 14611
    716-428-7005
  • Humboldt Center
    1065 Atlantic Avenue
    Rochester NY 14610
    716-428-7294
  • LaGrange Center
    455 LaGrange Avenue
    Rochester NY 14615
    716-254-0555
  • Manhattan Square Park & Skating Rink
    353 Court Street
    Rochester NY 14607
    716-428-7541
  • School Number 42 Center
    3330 Lake Avenue
    Rochester NY 14612
    716-663-6223
  • North St Center
    700 North Street
    Rochester NY 14605
    716-428-7149
  • Northeast Nutrition Center
    700 North Street
    Rochester NY 14605
    716-428-6606
  • Norton Village Center
    300 Waring Road
    Rochester NY 14609
    716-266-1070
  • Pierpont Center
    219 Pierpont Street
    Rochester NY 14613
    716-458-0503
  • Riverview Commons Center
    185 Mt Hope Avenue
    Rochester NY 14620
    716-428-7321
  • South Avenue Center
    990 South Avenue
    Rochester NY 14620
    716-428-6015
  • Webster Avenue Center
    530 Webster Avenue
    Rochester NY 14609
    716-654-8900

Police Department

• Public Safety Building
  EMERGENCY ONLY
  911
• Crimestoppers Hotline
  716-423-9300
• Tele-Serve
  (Non-Emergency Telephone Crime Reporting)
  716-428-7210
• Information
  716-428-7070
• Chief Of Police
  716-428-7033
• Deputy Chief Administration
  716-428-7055
• Deputy Chief Operations
  716-428-7035
• Accident/Criminal Records
  716-428-7492
• Animal Control Center 9-4:45 PM
  263 Central Avenue
  Rochester NY 14605
  716-428-7274
• Animal Complaits
  (Emegency)
  911
• Arrest Information & Headquarters Desk
  716-428-6720
• Towed Cars
  716-428-6717
• Recruiting Section
  716-428-6716
• Crime Prevention
  716-428-7126
• School Safety
  716-428-6636
• School Crossing Guards
  716-428-6636
• DARE/TOPS Program
  716-428-6636
• Volunteer Coordinator
  716-428-7496
• Auto Theft
  716-428-6563
• Forgery & Frauds
  716-428-6560
• Hit & Run
  (Special Accident Investigations)
  716-428-6708
• License/Permits/Handicap
  716-428-6543
• Missing Persons
  716-428-6595
• Physical Crimes
  716-428-7157
• Victim's Assistance
  716-428-6630
• Warrants
  716-428-6571
• Youth Services
  716-428-6564
• Family Crisis Intervention (FACIT)
  716-428-7183
• Patrol Div Commander
  716-428-7123
• Section Offices Call Numbers Listed Below
  Between 8AM-4PM
  After 4PM Call
  911
  
  • Clinton Section 7
    275 Upper Falls Boulevard
    Rochester NY 14605
    8AM-4PM    716-428-7251
  • Downtown Section 9
    107 Liberty Pole Way
    Rochester NY 14604
    8AM-4PM    716-428-7251
  • Goodman Section 6
    262 Waring Road
    Rochester NY 14609
    8AM-4PM    716-428-7253
  • Genesee Section 3
    26 Bulls Head
    Rochester NY 14611
    8AM-4PM    716-428-7234
  • Highland Section 4
    730 University Avenue
    Rochester NY 14607
    8AM-4PM    716-428-7262
  • Lake Section 1
    210 Maplewood Drive
    Rochester NY 14615
    8AM-4PM    716-428-7252
  • Maple Section 2
    261 Child Street
    Rochester NY 14611
    8AM-4PM    716-428-7270
• Special Events Coordination
  716-428-7209
• Canine Unit
  716-428-6714
• Police Sub-Stations
  
  • Clinton Police Sub-Station
    864 North Clinton Avenue
    Rochester NY 14605
    8AM-6PM    716-428-6378
  • Goodman Police Sub-Station
    887 Portland Avenue
    Rochester NY 14621
    11AM-8PM    716-428-6374
  • Downtown Police Sub-Station
    360 East Avenue
    Rochester NY 14604
    10AM-6PM    716-428-6375
  • Genessee Police Sub-Station
    587 Jefferson Avenue
    Rochester NY 14608
    8AM-8PM    716-428-7073
  • Lake/Lyell Police Sub-Station
    206 Lyell Avenue
    Rochester NY 14608
    9AM-6PM    716-428-6289
  • Highland Police Sub-Station
    681 South Avenue
    Rochester NY 14620
    10AM-8PM    716-428-7098